What is Mobile Wallet?

Customers have the ability to add their physical and virtual Bluevine Business Debit Mastercard® and Bluevine Business Cashback Mastercard® to their mobile wallet via their digital devices to make purchases. 

• This feature is available for Apple Pay, Google Pay, and Samsung Pay.

How do I set up my debit and credit card?

You will be required to add your debit and credit card using the instructions by the specific provider:

• Apple Pay: Manage the cards that you use with Apple Pay¹
• Google Pay: Manage your credit and debit cards¹
• Samsung Pay: Add a payment card to Samsung Pay¹

How do I verify my debit card?

You will be required to verify your debit card using your multi-factor (MFA) telephone number when you add it to your device.

You will have two verification options to verify your debit card through SMS Text or a phone call.

1. Text: You will receive an SMS text message sent to the mobile phone number listed on your account
2. Phone call: You will be directed to Apple / Google / Samsung customer service for additional support. To verify your card directly via telephone, call: 844-347-0214.     

How do I verify my credit card?

You will be required to verify your Credit Card information using your multi-factor (MFA) telephone number when you add it to your device.

You will have two verification options to verify your debit card through SMS Text or a phone call to Bluevine support.

1. Text: You will receive an SMS text message sent to the mobile phone number listed on your account. The best option is to verify your credit card.
2. Phone call: When calling Bluevine support, we will direct you to send a text message for verification. If you’re not receiving the text message, please contact your carrier for additional assistance.

Troubleshooting

For troubleshooting, refer the customer to the provider links outlined in How do I set up my debit and credit card?

Can you help me add my Bluevine Business Mastercard to my mobile wallet?

We’d be happy to help as much as possible; however, we recommend accessing the resources provided by Apple, Google, or Samsung as they have information and resources we cannot access.

When adding my card to my mobile wallet, should I use my personal information or business information?

 Enter the information as it appears on your Bluevine Business Debit Mastercard or Credit Card.

Can I add the same Bluevine debit or credit card on multiple devices, for example, Apple Pay on my iPhone and Google Pay on my Android tablet?

Yes, you can add your Bluevine Business Debit Mastercard or Credit Card to any of the devices we are compatible with.

Can my business partner also add my Bluevine debit or credit card to their Apple Pay/Google Pay/Samsung Pay, even though their name isn't on the card?

We don’t recommend giving another user access to your debit card or credit card for security purposes. Additionally, when adding the card to your mobile wallet, you will need to validate the card by entering a code sent to the mobile phone number on file, and this cannot be done using your business partner’s number. 
 

Do I need to call the phone number provided if I want to verify my card for my mobile wallet? Can't you help me? 

We cannot verify your card on our end. You’ll have to either call the phone number provided OR opt-in to receive a text for verification. 
 

How do I know using a Mobile Wallet keeps my card information safe and secure?

Apple Pay

According to Apple’s website, “Apple Pay is safer than using a plastic credit, debit, or prepaid card. Every transaction on your iPhone, iPad, or Mac requires you to authenticate with Face ID, Touch ID, or your passcode. Your Apple Watch is protected by the passcode that only you know, and your passcode is required every time you put on your Apple Watch or when you pay using Apple Pay. Your card number and identity aren’t shared with the merchant, and your actual card numbers aren’t stored on your device or on Apple servers.”
 

Google Play

According to Google’s website, “Google Pay uses a process called tokenization to save your card. Tokenization is a method of replacing your sensitive payment card information (Card Number, Expiration Date, CVV, etc.) with a device-specific ‘Token’ which acts as a surrogate value that is then used for processing payments instead of the sensitive card information. Tokens are used to protect your payment information and to reduce the security risks inherent to plastic cards.”

Samsung Pay

According to Samsung’s website, Samsung Pay goes out of its way to safeguard your privacy. It uses several special security methods, like tokenization, to secure your personal and financial information. On top of this, Samsung Knox constantly monitors and protects your phone from malware and other threats. In a nutshell, Samsung Pay is super secure.”

If you’d like additional information or have any questions, reach out to your provider.
 

What card information can the vendor access when I make a purchase using my mobile wallet?

The card information supplied to the vendor will depend on the provider you are using (Apple, Samsung, or Google). We recommend accessing their website to find the specific information they share when making a purchase.

This link will take you to a third party website, owned and operated by an independent party over which Bluevine has no control ("3rd Party Website"). Any link you click to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy, and security. Third party fees may apply.