How will I receive my debit card?

If you’re approved for a Business Checking account, we’ll ship your Bluevine Business Debit Mastercard® to the shipping address you designated when completing your application. For security purposes, your Bluevine debit card will come in a blank envelope. 

Note: We will issue a debit card for your main Bluevine Business Checking account. A debit card won’t be issued for any additional authorized users or sub-accounts. 

How long will it take to receive my debit card?

Your debit card can take between 7–10 business days to arrive, but may take longer due to holidays or shipping delays. 

Activating your debit card

You can activate your debit card by following the steps outlined in our activating your debit card article.

If I haven’t received my debit card, what are my options?

If you haven’t received your Bluevine Business Debit Mastercard® within the expected timeframe, you have the option to order a new debit card by marking your card as lost or stolen in your Bluevine dashboard.

Before marking your card lost or stolen, verify your personal and business addresses.

1. Sign in to your Bluevine dashboard
2. Select the Settings icon in the upper right-hand corner
3. Scroll to the bottom of the screen and review each address
4. Select your preferred shipping address 

Marking your debit Mastercard® as lost or stolen

From your web browser

1. Sign in to your Bluevine dashboard
2. Select the Settings icon in the upper right-hand corner
3. Select Debit Card
4. Click Report Lost or Stolen below Activate Card
5. Select My card is lost or My card was stolen
6. Confirm that your shipping address is correct
7. Click Order new card

From your mobile app

1. Sign in to the Bluevine app
2. Navigate to Settings in the bottom right corner
3. Select Debit Card
4. Below Activate Card, click Report Lost or Stolen
5. Select My card is lost or My card was stolen
6. Confirm that your shipping address is correct
7. Select Order new card

Once completed, you should see a message confirming that your order has been placed.

Freezing your debit card

If you’ve misplaced your card but don’t believe it is truly lost or stolen, you can temporarily freeze your card at any time.

If you don’t have access to the Bluevine dashboard or mobile app, please contact us and follow the on-screen prompts to report your card as lost or stolen.