With Flex 12, you repay your draws in 12 payments, spread out over 12 months. Your payments occur on the same day each month for all draws. Whether you have one draw or five, all payments will be due on the payment date.
To give you some flexibility, we allow you to change your payment date once every three months, as long as your account is in good standing. You can change your payment date by going to your settings, which can be found by clicking the gear in the top right of your dashboard. Instructions continue below -
- Go to "Payment Settings" & scroll to the bottom of the page
- You should see "Repay my draws on the" with the current payment date.
- Click the date to edit. You can enter any date between 1-28.
Please be aware that if your last payment was more than 37 days away, we may initiate an additional debit to keep you on schedule. If this is needed, you will be notified before confirming the change.
Please contact our Support Team at 888-216-9619 option 2, or email firstname.lastname@example.org if you have any questions about changing your repayment date.