How do I mark my debit card lost or stolen?

If you believe your card has been lost or stolen, you can cancel your card at any time via the Dashboard or by calling us at 888-216-9619. Please note that marking your card lost or stolen cannot be undone and we will need to send you a new card. 

To mark your card lost or stolen via the Dashboard:

1. Sign into the Bluevine Dashboard here.
2. Select the Settings icon in the upper right-hand corner, then Debit Card.
3. Click “Report Lost/Stolen”.
4. Select either Lost or Stolen.
5. Verify the shipping address. We currently have to ship it to your home address. 
6. Click “Order New Card”. 

Your card should arrive at your home address within 7-10 business days. Once received, you will need to activate your new card. 

To lock your card via the phone, call 888-216-9619 and follow the prompts for Bluevine Checking existing users.