If you’ve misplaced your card but don’t believe it is lost or stolen, you can temporarily freeze your card at any time. The simplest way to freeze your card is via your Bluevine dashboard, however, you can also do it over the phone.
How to lock your card from your dashboard
- Sign in to your Bluevine dashboard
- Select the Settings Icon in the upper right-hand corner, then Debit Card
- Click the ‘Card is Active’ toggle
Once you toggle your card to ‘locked,’ your card will be frozen and no longer active. You can unlock your card at any time by clicking the ‘Card is Locked’ toggle.
To lock your card via phone, call (888) 216-9619 and select option 1 for existing Bluevine Business Checking customers, then follow the prompts.